Director of Sales and Product Development
Number of Years in Business
Casa de Campo we will celebrate 50 years in 2021
Tell us a little about Casa de Campo
Share a little about the company culture (what you’re most excited about as an employee):
We have a glowing reputation, both internally and externally, as a passionate resort dedicated to all groups of people. Our mission is to offer hospitality services at the highest levels of quality with team leadership focused on ethical and socially responsible operations that comply with all relevant laws; We maintain the highest standards of excellence in all food and beverage served and we always pass the white glove test. We provide our guests with more than a vacation and offer each and every person a journey into a paradise teeming with recreation and relaxation.
As it relates to romance travel, what unique value proposition(s) set your brand apart from the competition?
Casa de Campo is one of the most requested sites for weddings in the Dominican Republic, due to our romantic private settings and superior service and gourmet cuisine.
As we have the historic Altos de Chavon and celebrate only one wedding per day, our wedding couples usually book one and a half years or more in advance.
- UNIQUE instagrammable venues that can not be found anywhere else in the Caribbean.
- Get married where the celebrities live and get married.
- Full wedding planning services done on property with certified wedding planners
- FULLY CUSTOMIZABLE DÉCOR AND FLORAL PACKAGES!
- Our wedding packages are one of a kind in the industry and fully customizable.
Ask us about our unique program “Credit and Upgrade” that will allow you to fully customize your wedding package décor and florals to your individual style and color palate. Selecting one of our multiple wedding packages, gives the couple complete design freedom to create their own vision and total budget control.
Packages are priced for a maximum amount of guest but can be “grown” to any size with our extra guest supplement cost. We also offer a cost per guest if you want a specific package and you have less attending your wedding than the package offers.
Can you share a success story (with WOW factors) when working with travel advisors?
We always go the extra mile to protect our travel agent partners. We had a wedding couple working back and forth secretly between us and the travel agent for group room rates. After we found out we immediately informed the agent what was going on and told the client we would only work with them if the agent was involved… we honor all our travel agent partners.
We offer complimentary wedding consultation calls with the agent and couple to help them close the group quicker.
What is new and exciting that you were able to share with this year’s Romance CONNECT delegates?
FULLY CUSTOMIZABLE DÉCOR AND FLORAL PACKAGES! Our wedding packages are one of a kind in the industry and fully customizable. Ask us about our unique program “Credit and Upgrade” that will allow you to fully customize your wedding package décor and florals to your individual style and color palate. Selecting one of our multiple wedding packages, gives the couple complete design freedom to create their own vision and total budget control. Packages are priced for a maximum amount of guest but can be “grown” to any size with our extra guest supplement cost. We also offer a cost per guest if you want a specific package and you have less attending your wedding than the package offers.
The travel industry is forever evolving. What are some of the trends you’re seeing, and what initiatives is your brand developing to support travel sellers grow their business?
We offer the agents a multi experience luxury property, that provides more than just the wedding day experience.
Wedding couples are tired of the “Beach Buffet” traditional all-inclusive resort wedding experience. They want an instagrammable venue that all their other friends have not been to.
They are looking for a location to host their wedding that has multiple experiences for them and their guests. For the wedding couple the wedding day is the most important experience for them, but for the guest attending the wedding it is only one experience that they hope to have.
We offer private golf carts for each room so you can go and explore everything the 7000 acres has to offer. Swimming, golfing, tennis, shopping, horseback riding, skeet shooting clay targets, world class gym with trainers, the spa, deep sea fishing, visiting Catalina Island, gourmet restaurants and bars, cultural exploration at Altos de Chavon and so much more. They don’t have to leave the property to have multiple experiences.
Couples want to feel important on the most memorable day of their life; not feel like they are one of 4 or more wedding couples being herded around the resort in a single day; Casa de Campo only hosts one wedding per day, we want our couples to feel and experience the
We offer them all this and so much more; from private sunset tropical beaches to a 17 century replica Italian Village with a working Catholic Church overlooking the Chavon River escarpment.
What are your traditional commission structures?
10% on wedding packages
10% on rooms booked direct
12% on rooms booked for Certified CDC agents
What can travel advisors expect when working with Casa de Campo.
At Casa de Campo we can provide your group with multiple daily experiences, all within an 8 minute or less golf cart ride from the hotel. If you prefer, we also have a complimentary shuttle to take you anywhere you want to go. You are free to discover and experience “WHAT YOU WANT … WHEN YOU WANT TO”. No rules or restrictions, you have the freedom to decide how you want to spend your day. For almost 50 years we have been the most exclusive resort destination in the Caribbean; Casa de Campo Resort and Villas, is a stunning 7,000-acre Boutique Hotel and Villa Resort, residential community, shopping, gourmet cuisine and sports playground. We are in La Romana on the southeastern coast of the Dominican Republic on the Caribbean side of the Island. Our tropical playground features a unique array of amenities, including an expansive marina with exclusive shopping, tennis courts, polo and horseback riding facilities, and a 17th century replica Italian Village atop the Chavon river escarpment – Altos de Chavon. A true gourmet cuisine experience with superior service will leave you wanting more with each visit to any of our 7+ decadent restaurants. Minitas Family Beach and our exclusive adults only club, sits upon pure white sand with crystal clear Caribbean waters and dramatic sunsets. Casa de Campo is also one of the most sought-after Dominican Republic golf resorts, featuring three championship golf courses including Pete Dye’s masterpiece, Teeth of the Dog, the #1 ranked course in the Caribbean. We warmly welcome you to come and experience, what was once only reserved in the past, as a playground for celebrities and the wealthy. When you are a guest of Casa de Campo, you will be pampered to the max, as you truly enjoy the “Lifestyle of the Rich and Famous” experience that you genuinely deserve.
What tools/technologies do you have in place to support travel sellers? And, do they integrate into current available technologies? If yes, please share which ones.
We provide a direct link for the wedding group to book their rooms.
When communicating with your company, what can travel advisors expect (ie turnaround time, dedicated point person, etc.)?
We will respond to your email within 24 hours or less for any requests during business hours.
How and where can travel advisors book or get support when selling your product?
Theresa Calcos, Director of Sales and Product Development email@example.com